Reference

Terms and Conditions for Using bd002

These terms set out what you agree to when you open and use your bd002 account — covering deposits through bKash, Nagad, and Rocket, how your wallet is managed, and what access depends on your local law and eligible region.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredMobile and browser use included
bd002 Terms and Conditions for Using bd002
HOW WE HANDLE THIS

Account Security and Data Under These Terms

Account Security

Your bd002 account is protected with OTP verification on login. If you suspect unauthorised access, contact support immediately through live chat to freeze your account.

Data Retention

We retain your account data for as long as your account is active and as required by applicable law. You can request a summary of your stored data by contacting support via email.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket are verified against the wallet name on your account. Mismatches are flagged and held until you confirm the correct details with support.

Policy Changes

When these terms change, we update your account notification centre. You can request a copy of the current terms at any time through the help section in your dashboard.

TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open your account dashboard and tap the chat icon to reach our support team directly. Available for questions about account terms, wallet rules, and eligibility.
Email Support Send your terms-related query to our support address listed in your account settings. We aim to respond within one business day for policy questions.
Account Help Centre Your account dashboard includes a help section covering common terms questions — account access, deposit rules, and what to do if your region eligibility changes.

Common Questions About These Terms

These terms apply to anyone who opens or uses a bd002 account, including making deposits via bKash, Nagad, or Rocket, and accessing the platform from any device in an eligible region.

Access to bd002 depends on local law and eligible regions. If your location is not covered, you should not open an account. Eligibility is your responsibility to confirm before registering.

Yes. Contact our support team by email or live chat through your account dashboard to request a summary of the data we hold on your account under these terms.

We send a notification to your registered account when terms are updated. Continuing to use bd002 after that notice means you accept the revised version of the terms.

If you have a question or concern about a specific clause, reach out via live chat or email support. If you cannot accept the terms, you should not continue using your account.

Withdrawals to bKash, Nagad, or Rocket are processed only to the wallet registered on your account. Any mismatch triggers a verification step with our support team before funds are released.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.