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How bd002 Handles Your Personal Data

Your account data and payment details stay with us — not shared, not sold. This policy covers what we collect when you use bd002, how we store it, and what you can do about it.

Account Data ProtectedbKash, Nagad, Rocket Payments SecuredYour Rights, Clearly StatedContact Us Anytime
bd002 How bd002 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

If you want to know what data we hold on your account, request a correction, or ask us to delete something, our support team handles these requests directly. You can reach us through live chat, email, or your account dashboard — whichever is easiest from your phone.

Team online

Live Chat

Start a chat from your account dashboard. Our team picks up privacy and data queries the same way as account support.

Email Support

Send your data request or privacy question to our support address. We respond to data-related emails as a priority.

Account Dashboard

Log in and head to account settings to review your stored details, update contact info, or submit a data request directly.

HOW WE PROTECT IT

Data Handling You Can Check

We keep your account data behind encrypted connections and access controls. Cookies on bd002 track your session state and preferences — not your browsing outside our platform. You can clear or block cookies through your phone browser settings without losing your account. Data we no longer need for account or legal purposes is deleted on a rolling schedule.

Encryption in Transit

All data between your device and bd002 travels over SSL. This covers login, deposits via bKash or Nagad, and account updates.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your settings. No cross-site tracking cookies.

Data Retention

Account and transaction records are kept as long as your account is active or as local law requires. Inactive data is removed on schedule.

Access Controls

Only authorised staff can access your account data, and only when needed for support, verification, or a legal obligation.

Common Questions About Your Privacy

Here are the questions we hear most often about how bd002 handles personal data and what your rights are.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We do not sell your data. We share it only where necessary — with payment processors like bKash or Nagad to complete transactions, or where local law requires disclosure.

Send a request through live chat or email support. We'll confirm your identity and provide a summary of the account data we hold, usually within a few business days.

Yes. Contact support with a deletion request. We'll remove data we're not legally required to keep. Some transaction records may be retained to meet local regulatory requirements.

We use session and preference cookies only. You can manage or clear these through your phone's browser settings. Blocking cookies may affect your login session but won't delete your account.

No. We record transaction references for your account history, but your wallet PIN and credentials stay with your wallet provider. We never store those on our side.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.